Did I touch a button on remote to cause the black screen. "Sometimes this doesn't happen but when it does, my screen would go black for a second then 5 seconds go by and it happens again (it would repeat another 10 or more times). User Info: Sir_Bercilak I called again and they want to send another repairman out to fix the same problem. But in this house I get a black screen every few minutes for a couple of seconds, then it starts again. Thank you for being a valued part of the CNET community. I was told by the tech that came to my house that anyone who is having problems should continue to pursue Samsung for a fix. I have all top notch HDMI cables also. Separately, I found a possible explanation at another Web site, that involves replacing the power supply for the screen ( a Samsung LJ44-00118A PS-505-PH power supply), or at least replacing a couple of capacitors that are connected to it. What streaming is causing this? sandhya.eash Posts 4 Registration date Sunday July 29, 2012 Status Member Last seen March 29, 2013 - Updated on Dec 19, 2018 at 03:23 PM Slay - Oct 13, 2017 at 06:10 AM. Can i paint my house this time of year? It never happens when I'm watching TV just a DVD. This happens on … Have you tried a different input? I have written to Verizon about this-- but have not had a reply. Thanks, all, for your thoughts. The sound continues. i have the same TV with the same problem. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. It only goes to black for a few seconds and then comes right back on. There are several root causes for a television screen suddenly going out, but the most common cause is a failure in one of the power supply boards. After reading this post I am totally disgusted and confused. They fixed the problem, now it is . Has anything been done to fix it? Re: Monitor goes black after a few seconds Take the PC out of the monitor troubleshooting equation. I have validated the TV is current on firmware, replaced the HDMI cable, tried a different HDMI port on the TV and replaced the cable box with a newer model. I am going thru a Motorola/Comcast DCX 3400 STB. Check that POWER SAVER/ENERGY SAVE MODE is set to OFF. I called and they set up a repair for March 3, 2016. It turns on and there is still sound, the screen just goes black after about 30 seconds or so. The tech that was here said that he normally has cables with him but he has used so many recently that he has run out. READ MORE. JBL debuts new Charge 5 Bluetooth speaker for $180, Car Parts, Gadgets, & How-to's - Roadshow. Hold mute for a few seconds if the picture turns black. Works perfect for 5 seconds, then goes off. © 2021 CNET, A RED VENTURES COMPANY. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. I have the same issue with my Samsung DVD player HT-TZ422N.The screen just goes blank for a second in the middle of a movie. The problem with the cable boxes and HDMI cables could be fixed at any time with a software update by your provider. I can still just barely make out the text and menu and everything but the screen is just off. We've partnered with two important charities to provide clean water and computer science education to those who need it most. We really can't afford a new tv. I have my new Roku Express plugged into my 42 inch Samsung Smart TV (using all the stock cables and accessories that came with the Roku Express), a few minutes after setup I noticed the screen would flash black every 20 seconds or so, regardless of whatever the Roku was doing, the display would simply black out for a few seconds, then turn back on. The screen goes dark despite what's being displayed: tv shows, menus, whatever, so it's clearly the screen, not the source of the image. Good luck! After a short while I noticed the screen would just go black, sound but no picture. Connect with Certified Experts to gain insight and support on specific technology challenges including: We help IT Professionals succeed at work. Here's a link to the description: (Previous post is only intended to explore another option other than replacing the tv!). 1. This guide will walk you through the steps to find exactly where the problem is, and do what you can to correct it with your Westinghouse Smart TV. If I turn TV off and back on, the picture comes back on... for 5 seconds, then goes off. Windows 10 Monitor Keeps Going Black Then Comes Back. Any thoughts on how I should proceed to get this resolved? NOTE: Some troubleshooting steps may be different from your (Samsung, SONY, LG, Hisense, TCL, VIZIO) TV or remote control but generally will work the same to fix the problem. Experts Exchange always has the answer, or at the least points me in the correct direction! We are grateful for the participation and advice you have provided to one another over the years. Hi fogey0, You have one of the A series TV's and I have a B. I did get the Black Tie protection from Best Buy which might help. Printed on my inverter is "Darfon B070-601.". The TV goes blank for several seconds while watching cable, DVR shows and streaming video. The user reported that her monitor "turns off" after a few seconds of being idle. What was your final action on it? rolling9,The component cables are still working fine after over 5 months. I have the same problem with SIPTV on my Samsung! Symptoms are the same. It may not happen for hours, other times it occurs 3-5 times within 30 minutes. ALL RIGHTS RESERVED. Also I can fix this problem with using 1x HDMI and 1x DPI but I got a VR so I need the HDMI port for that. Haven't yet taken the opportunity to open it up and take a look, but will hopefully do that soon. Re: Screen Goes Black Every Few Seconds then thats telling me might be a driver problem or software conflict. Hello, In my laptop, my screen goes black after every few seconds. Next, release the button and turn on the TV again If you are attempting to check the picture from a cable box or other devices, swap it for another device. I did all of the usual troubleshooting, including trying a new HDMI cord. Hopefully between the 2 I might get a good answer. My panasonic plasma tv went to a black and white screen. If I turn it on, leave it for awhile, turn it off and then back on, it eventually stays on. Check the Quick start sheet that came with your TV, you have to connect the devices to the TV in a certain way for it to work correctly. I have a 600mb connection (up and down), with the TV using a wired connection. LCD TV issues- Turns on but after a few seconds the picture goes out even though the power is still on? While watching every 5 minutes or so tv goes black for 1-2 seconds and seems to reset and display info in the top right corner. Any idea what might be the problem, and how to fix this? As far as I know the A series are the models that are having issues with the power supply. If you look very closely at the screen do you see the picture? THE PICTURE ALWAYS COMES - Answered by a verified TV Technician. If not, it's more serious and will require a TV technician or replacement. UPDATE: I finally pried off the back of my Westinghouse. How did you connect both televisions? anything we can do ourselves to fix this problem? Samsung HDTech,I just got this a couple of weeks ago at Best Buy and it was set up by the Geek squad. The screen goes dark despite what's being displayed: tv shows, menus, whatever, so it's clearly the screen, not the source of the image. As of December 1, 2020, the forums are in read-only format. I got a brand new windows 10 installation without any unnecessary programs. When asked, what has been your best career decision? This can happen once or twice an hour or once or twice every 5 minutes. Gain unlimited access to on-demand training courses with an Experts Exchange subscription. Just a few seconds- very frequently 5 to 10 times in an evening's viewing. Hopefully between the 2 I might get a good answer. Thanks for your reply. I just got TB16 to replace my TB15 and I'm noticing that my Dell W3415U which is connected to my TB16 HDMI port goes blank for few seconds comes back every few hours. https://www.experts-exchange.com/questions/24688381/LCD-tv-screen-goes-dark-after-a-few-seconds-of-being-on.html, http://www.fixya.com/support/t2453091-tv_goes_black, http://www.justanswer.com/questions/2ijx7-westinghouse-32-lcd-tv-not-turn. I have a Westinghouse LCD TV SK-32H540S, 1 year old. It only happens on one of our TV's, but it's getting pretty annoying. If it's not, then the unit should be serviced. She is an offsite user but I trust what she is telling me. If the monitor passes the Self-Test Feature Check (STFC), then … I would be happy to share other info in pursuit of a solution. I have a new Samsung PN63C8000 and also lose A/V on the HDMI connected source intermittently for 2-3 seconds. The screen goes black at random times for 2 seconds or so and comes back and it is … So whenever I turn on my TV I see the Toshiba logo and then the screen goes black. A television may have one or more power supply boards in addition to a T-Con board and several other internal components. Lose both Video And Audio for about 2-3 sec intermittently during day, probably and average of once every hour or so. Cause of the Vizio TV Black Screen . When I turn it on, the screen works for about 5 seconds, then goes dark. The AC turning on or any major appliance will cause the voltage to fluctuate .2-.3 and this is enough to trick the Fast Start function on the TV. Keep me posted. The second monitor comes on and then goes black after a couple of seconds. The A/V cables are still working fine. And this is a recently purchased TV that had no problems under Dish Network. PLEASE HELP! The audio never goes out. Probably another Samsung TV debacle. The connections are secure. After reading all these posts can't figure out if its Samsung or Comcast. I don't see anything that resembles the PCB photos that were linked from the potential solution I found at FixYa (see my link above), although I *do* readily see the inverter which Callandor mentioned could be the culprit. we had a problem with our cable network and my husband just st; Samsung plasma turns off after 5 seconds He replaced the motherboard and power supply but today I am still having the problem. So there is no 3th party tools. --HDTech. The Geek Squad came here today and the tech said that he is called out at least 6 times a week because of this exact issue. Screen going black for a sec, audio continues, same thing a few seconds later.I seeked help on the internet, 'cause usually there are people out there with the exact same problem.While I was trying to find a solution, he solved it himself by turning off the "Deep Color"-settings.We couldn't quite figure out why this helped, but it did.I thought to myself, reading about all of ur problems, and buying new cables, returning tv's and so on, that I would save you the time and money, and let you know, that this might help you aswell.RegardsBenjamin. Often times, updates are available that address these concerns. Screen goes black for 2-3 seconds ... Samsung LED TV Screed goes blank periodically for 1 sec. You can turn this function off or call Samsung. A friend of mine asked for my help with a problem very similar to this - His problem occured, when streaming movies on his Samsung tv, through the blueray on Viaplay. Our community of experts have been thoroughly vetted for their expertise and industry experience. After switching it on the picture flashes for a second and then the screen goes completely black. Not sure what's causing it but it's bothering me … Comcast is my service provider and they have fixed all wiring issues inside and outside the house. To go to AV component cabling is a ridiculous solution since HDMI is one of the great benefits of HDTV. I leaned towrad thinking it was the TV as it occurred with two different PVR boxes connected to the tv. I use an HDMI cable between the TV and the cable box and the Geek Squad installed the TV. ok try this go to run type msconfig and startup tab uncheck everything and see if it still go blank. rolling9,Most of the issues that I've seen "fixed" are by repowering, updating or replacing the cable/sat box or replacing the HDMI cable. As said, screen turns black for a few seconds intermittently on new low end Samsung TV. Only the picture goes black. Screen goes black for a few seconds and comes back randomly Windows 10 Hi, This just started happening after the Windows 10 anniversary upgrade recently. (Unlock this solution with a 7-day Free Trial). If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. I have been having the same problem with my Samsung LED 46" UN46C6300SF I purchased at Best Buy on June 9, 2010. Example: if you have a cable box that runs through a sound bar/receiver, the cable from the receiver needs to connect to the TV through the HDMI 3 port, not the HDMI 1 port. He said that even TV's that are out of warranty are being repaired for free. ... and do what you can to correct it with your Westinghouse Smart TV. Recently, lots of computer users complain that their PC or laptop screen goes black every few seconds: case 1. This award recognizes someone who has achieved high tech and professional accomplishments as an expert in a specific topic. If that is the case I would suggest you getting a new TV. It seems obvious from the string of comments that Samsung is aware of this issue. I have a Westinghouse LCD TV SK-32H540S, 1 year old. Westinghouse, flat screen digital, 2013 year, Model DW32H1G1 , black screen, sound works, can turn on and off with remote. It flashes on and then off after a few seconds, then it goes to a black / blank screen. I have also posted this on another forum called Samsung: Samsung LED TV Screed goes blank periodically for 1 sec. When I turn it on, the screen works for about 5 seconds, then goes dark. Infopackets Reader 'Tina' writes: " Dear Dennis, My monitor keeps going black. The sound continues. I don't think it's a cable TV issue anymore. I have also tried using various inputs on the TV and same result no matter which HDMI input I use. 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