I ordered last June 21, 2019 2 Dominos pizza from Talabat.com (not in the app) that cost 99aed. I am expecting an Urgent response from your side. You can contact the customer service representative of Jordan Brand calling Jordan Brand's helpline phone numbers. ( almost 2 hours after my order has been placed) Mohanad E attended the chat. A Service True to its Jordanian Identity. For 3 consecutive days I submit orders on talabat app and waited for more than 2 hrs to be delivered.. Called the chat agents they do absolutely nothing and end the chat by saying I ll apply a compliant for the complains team to calls you then nothing at all and no one calls back In 1985 Chili House was born! We invest more in marketing to help our restaurants to target thier customers and succeed thier businesses; How Talabat.com works? talabat complain number [protected] Lebanon: Phone: 1299 Address: Akhem Plaza, 5th Floor, Sin El Fil, Beirut, Lebanon. I ordered cupcakes this afternoon and what arrived was smashed cream in a box !!! The second time i contacted them | Talabat is part of the leading global online food ordering and delivery marketplace family Delivery Hero. Sadly, this is not the case and we have fallen victim to mishap after mishap with this sorry excuse of a company. Pathetic service and pathetic app. Shoes of this brand are easy to recognize, due to a popular logo which is a jumping man. Talabat.com – Customer service. Otherwise, prying hands may just treat themselves to your bag of food as if it were an invite to an open buffet, I would like to register a formal complaint. Email address *Email address. With years of service, you would think that a company that has been in operation for as long as Talabat has, would learn from its mistakes and make an effort to improve. Customer Service. talabat.com Our delivery guy called us, having arrived at the wrong location which we did not even enter online. 3 hershey's items were not available 64.00 Orders: We have been ordering through the Talabat platform since it was established years ago. did not help. Store name *Store name. Contact information: Talabat.com Dubai, United Arab Emirates. Esraa E.A. Why do you pay and hire people who cant even try to help ? This is NOT acceptable. Discuss the issues you have had with Talabat Middle East and work with their customer service team to find a resolution. To find closest location of the store, clients may use an electronic map and make the search by states. 3.Customers can use Time-Based Profiles, where the customer can create multiple profiles with different filtration rules per profile, and apply them to certain scheduled periods from the calendar. Download Talabat Apps Latest Version for PC, Laptop, Windows. However, as soon as that order is out the door and in the hands of a Talabat Go driver, the responsibility of getting that order delivered on time and in a presentable/edible state rests with the driver. Unnaceptable. The worst company EVER SCAMMERS , they are thieves, they take money and never refund them.. Because your agent Esraa E.A. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. These zone in charge is destructing the right business of food delivery systems, good platform of Talabat and even today we faced a case, ( Talabat application shows restaurant as busy which was not busy exactly in). I have to wait 30 mins after our conversation for your team to call me! Their drivers on the road don't care about their own safety or anyone else's either. Download the free Talabat app and get access to over thousands of delivery restaurants straight from your smartphone or tablet. And my child is hungry from long time, It's really a very bad service!!! To contact our Customer Contact Center by phone: Jordan: Phone: 0800-22273 or +962-6-5777444. Millions of visits to our platforms per month. Store location *Country. It has been 7 days and now they're saying the money was refunded into my bank account, I contacted my bank and they confirmed that nothing was credited into my account that day or any day from Talabat. File a complaint at ComplaintsBoard.com, ... (Jordan) +965 180 0200 (Kuwait) +968 80 072 345 (Oman) +974 40 417 701 (Qatar) ... Then I called talabat customer service he was very rude and this despectful Farooq Haroon Your associate Reem R was very kind and acknowledged the error in the menu. to have a Manager call me so that we can place the order. Need to know about your action on how are you training your staff on food handling? TALABAT AL MAKTAB CO LTD has 10 total employees across all of its locations and generates $1.55 million in sales (USD). If you cannot fulfill the order why commit, why charge for service. I had to retype everything to reexplain the problem. I have sent an email and complained online and on social and I expect my money refunded or a new box ! I am working under the contract of uplift delivery services. Talabat in Amman, Khalda, Jordan. … Submit Your CV and Apply Now. Talabat debited my card 325.75 Initial Talabat Middle East complaints should be directed to their team directly. Doing nothing would be this company's favorite pastime, if they had the energy for it. I have photos of the same which can be shared upon demand. The customer service (live chat) representatives often lack insight, and are often lost when it comes to the next steps after the customer reports the issue. Talabat.com is the GCC’s biggest online food ordering service. At this point, I got right back on the phone to Talabat yet again to explain to probably the sixth customer service agent I had spoken to today that my order was delivered late, was not packaged properly, was cold and was being eaten by my driver! I hope this gets resolved as soon as possible. And case was closed and no one even cared Talabat.com Reviews & Complaints. Put your menu on our service and you’ll instantly be connected with local customers. By the time your food arrives (should you be fortunate enough to receive your order in full and not a half eaten moist bag of food), you will have already lost your appetite from having to follow up and deal with incompetent customer service agents. We were among good restaurant running in RAK, UAE and did good business through Talabat, i mean normal Talabat. KFC receipt said they received the order at 2.20 PM!!! Food delivery made easy! so why these fellows in charge are destructing the poor restaurants. Access the Chat bubble on jordans.com to contact Customer Service or a Sales Associate. Talabat cannot track the order or the restaurant. I am Ahmed Nawaz and working in talabat as bike rider in Dubai, UAE. And the one time we need help from an agent, we receive HORRIBLE service. I tried placing an order for a steak and cheese footlong meal. You can call Jordan Brand at toll free number, write an email, fill out a contact form on their website www.nike.com, or write a letter to Nike, Inc, One Bowerman Dr, Beaverton, Oregon, 97005, United States. I followed up continuously with several different customer service representatives and was fed excuse after excuse as to why the order was late from "there's a lot of traffic" to "the driver is lost" to "the driver is just outside!". Had to cancel the order finally. Talabat’s business model is solely focused on the hyperlocal on-demand service of the food delivery sector. Submit Your CV and Apply Now. However, the company offers a collection of apparel. My order arrived tonight almost 2 hours after placing it through the Talabat platform. And I'm customer with you for a long time & you can check. Talabat / Carrefour theft and Incompetence, non-reliable... my first and last time with talabat, complaint against office agents related to driver's operations, order delayed for 2h and customer service rude and useless, payment was deducted from my account but no order was placed/ no order confirmation was sent, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. And guess what they didn't call me and they sent to me apology email , I ordered 1 ala cart from one of the restaurant using my card as payment, but the time I click the checkout, the system says it is decline. Jordan Brand is a well-known brand, owned by Nike corporation. If Talabat cannot deliver, or even track the order then why do you take the order. Address: Building # 5, King Hussein Business Park, King Abdulla II Street- Amman-Jordan. Never have I experienced such appalling stupidity and ignorance - they call this 'customer service' Contact Jordan Brand customer service. Contact customer service on chat after one hour and was asked to wait. Job Title - Team Lead Account Management jobs in Talabat in Amman, Jordan. Last time for me Jordan's footwear is well distributed around the world and takes significant part on the shoe market. Address: K. Jordan 913 1st Ave. Chippewa Falls, WI 54729 Call Us Toll Free: 1-800-944-4803 6 a.m. to Midnight (CST), 7 days a week I have ordered from Talabat through 3 lines pasta vegetable & I have waited for long time and after that, the was spelt all in the bag & my daughter is very hungry and I have called Talabat and I have spoken to the manager Rizwan or Ramzan & he said I will call you back in few minutes and 1 hour and he didn't call!!! 1. I chatted with two of your associates for help. BOYCOTT THEM. It works on a dual relationship basis and is therefore also responsible for restaurants benefiting. TALABAT AL MAKTAB CO LTD is located in Riyadh, Saudi Arabia and is part of the Office Supply & Paper Wholesalers Industry. I am contacting the Talabat Corporate Offices. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. Seriously I looking forward to delete my 1 year old account and NEVER deal with you anymore. I have not had a good experience with Talabat, they do not know the areas they deliver to, they take entirely too long, and at times they forget you even exist! She didn't even try to help at all with fixing the problem. Wow what a service!! Listing your Restaurant. He was completely unhelpful. Choose your restaurant and dish, make any special requests needed, and then pick a delivery time - nothing could be simpler 2. In short i have 3 same food now!!! The cost of the box and delivery is over 100 aed and we expect service and quality and I am extremely disappointed in the way I got the box. Is there any incompany solution or police is option. If the driver has not yet attempted delivery or your customer does not have the re-delivery card, they should us contact us.Your customer's enquiry must include the consignment number, delivery address and re-delivery date. The repeated mistakes are sometimes blunders that can be excused but the recurring incompetence demonstrated by Talabat Go and the Talabat customer service team as a whole is an issue that needs to be addressed. Positive & Negative Reviews: talabat: Food & Grocery Delivery - 10 Similar Apps, 23 Features, 6 Review Highlights & 292,543 Reviews. Use this comments board to leave complaints and reviews about Talabat Middle East. Today (again) I ordered from a restaurant and the order never arrived, 5 hours later. You get up to 40% off on your favourite restaurant, and save more with Talabat. I find that extremely rude and useless. He didnt eveb try to help in any way. Contact us here at DHL and we will be happy to answer any of your Sales, Customer Service or General enquiries All I am asking for is my money back, it might not be much for them but it is MY MONEY. Since I really want to proceed with my order, i proceed with it via "cash" option, then finally it was confirmed. Still waiting for a competant person to actually read the information that has been repeatedly provided. Pizza was cold due to the water dripped on top of the box from the ice bag, used for cream caramel. Also, there are many feedbacks about the brand in social networks. Sales Associate Chat Hours: Arabic Week: Using the Talabat promo code, and you find amazing items at great prices. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Job ID 414448. Customers can enjoy live tracking of their orders to their doorsteps, giving them an even better experience. If you’re interested in being a Talabat restaurant partner, email us at leadgeneration@talabat.com. She tried to fix it and sent a link to me. Thank you, This company does not give just false promises it doesn't care about the pandemic that we live in their drivers are reckless and they never wear any safety gear.. 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